DOBRODOŠLI - WELCOME - WILLKOMMEN - BENVENUTI

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A - Z info

A

A-Z – here you will find some valuable information that will make your stay easier.

AIRPORT LJUBLJANA - the receptionist can help you organize transportation to airport by taxi or another vehicle.

B

BREAKFAST is self-service - available between 07:00 and 10:00. It is located above the reception and can be reached by staircase or lift (press “M”). In case of early departure, you can arrange in advance a "lunch packet" in restaurant, which will be waiting for you upon departure at the reception.
BEDDING
is changed every 3 days for longer stays.

BENEFITS in folder you will find some benefits&discounts for our guests.

BAR & BISTRO “Alpina lounge”. It is located above the reception and can be reached by staircase or lift (press “M”). Opening hours are from 07:00 till 22:00 (price list attached).

BILLIARD is situated by the bar&bistro “Alp lounge”. Tokens you can get at token machine near by.

C

CHECK-IN at the hotel is after 15:00.
CHECK-OU
T is possible until 10:00 a.m. (for late check-out contact reception).
CONFERENCE ROOMS
are free of charge for our hotel guests (max 1h). The use of the conference rooms is also possible for external guests with additional fee. Reservation is obligatory.

D

DINNER in restaurant which is situated above reception and can be reached by staircase or lift (press “M”); self service.

DENTAL SET – ask our reception employees.

F

FORGOTTEN ITEMS in case you forgot something in the room we storage forgotten items for a year.

G

GYM is located in ground floor opposite of the reception and is open every day of the week from 06:00-22:00. The use of the fitness room is free for our hotel guests (kids under 14 must be supervised).

GOLF – playground in Kranjska Gora got 9-holes.

H

HAIR DRYERS are available in all rooms.

HOTEL SAFE you can store valuable things at reception desk.

HOTEL CARD please return your hotel card to the receptionist upon check-out.

K

KID’S PLAYROOM is located on the floor above the reception desk.

L

LAUNDRY SERVICE is available for hotel guests for a surcharge. Price list attached.

LUGGAGE you can store luggage in “Luggage room” near reception.

M

MASSAGE is available for outdoor and hotel guests - according to the price list (hotel guests have 10% discount) upon reservation.

MAINTENANCE there might be some problems from time to time. We will repair everything while you are away. Please inform our employees about the necessary repairs.

N

NIGHT GUARD is at the hotel between 22:00 and 6:00.

NOTHING can stop us from fulfilling your wishes and desires so do not hesitate and trust us that we will help you so you can enjoy your stay with us.

P

PARKING is free of charge and available to all hotel guests. The number of parking spaces is limited. 

PRIVACY if you like not to be disturbed during day please feel free to put on door handle sign “Do not disturb”. In case you do not want our chambermaids to enter the room for longer period please contact reception desk.

PETS are welcome in hotel Alpina. Supplement for stay as written in price list (depends on size); in case of damaging hotel inventory owner of pet is

R

RECEPTION DESK is open 24 hours. The bills can be paid daily between 6:00 and 22:00.

RENTAL OF SKI EQUIPMENT - at the reception you will find information about where you can rent ski equipment at discounted prices.
ROOM RATES
are available at the reception, in all hotel rooms and on the website www.hotelalpinaslovenia.com.

S

SMOKING in hotel surfaces IS PROHIBITED.
SAUNA
is available for outdoor and hotel guests. The hotel has a finnish, infra-red and turkish sauna with jacuzzi. Hotel guests receive 40% off the regular rates. Sauna is not suitable for persons under age of 14.

SKI PASSES are available at the ski resort cash desk or via the website
SUITCASES
can be stored free of charge upon arrival and departure at the reception.
SKI ROOM
  you can reach from the reception or from outside with the hotel card and is only for hotel guests. We required deposit.

SEWING SERVICE is possible (50€ per hour); for sewing kit ask receptionist.

SHAVING KIT – ask our reception employees.

SHOE CLEANING MACHINE opposite of reception near ski room entrance.

T

TELEPHONE in the room can be used for communication with the reception “600”. For emergency calls throughout Slovenia or abroad please contact the hotel reception.
TELEVISION
is available in all rooms and in hotel bar. A TV scheme is part of information folder.

TRANSFER for possibilities (organizing or prices) please contact our reception.

V

VISITS to hotel rooms are only permitted after prior notification at the reception (possible with cost).

VOLTAGE please note that electrical current in all sockets is 230V.

W

WIFI is available throughout the hotel and is free of charge for hotel guests.
WAKE-UP CALLS
can be arranged at any time at the hotel reception. If you have any questions you can call the reception any time from your room telephone on number 600.

Price list

The complete price list for accommodation, equipment rental and hotel services is available on this link.


Price list for damage repair in case of damage of hotel inventory:


1. DOORS AND LOCKS

  • outside door: 200 – 2000 € (200 € – minor service)
  • any attempt to open the door by force, or any other method than with a card, will be charged EUR 1.500 €
  • inside door : 200 - 300 €
  • lock: 500€
  • lost door opening card €5


2. LIGHTS

  • main light: 250 €
  • bed light: 200 €


3. FURNITURE IN THE ROOM

50 - 300 €

4. BED

  • mattress: 300 €
  • bed linen: 50 - 100 €


5. FLOOR

100 € / m2


6. BATHROOM

  • sink: 300 €
  • toilette: 300 €
  • mirror: 350 €
  • shower handle: 50 €
  • shower curtain: 100 €


7. TRASH CAN (DUST BIN)

30 – 50 €


8. WALLS

1 m2: 50€

9. EXTRA ROOM CLEANING (due to exceeded dirt)

100 - 300 € / room

10. SMOOKING IN THE ROOM

150 €
(smoking in a public place – 2000 - 33.000 €)


11. SETTING OF THE FIRE ALARM

200 €


12. WINDOW

200 - 500 €

13. PLATES, GLASSES AND OTHER DINING ACCESSORIES

10 € / PIECE

14. TELEPHONE

180 €


15. TV REMOTE

50 €


16. TV SET

450 €

17. ELECTRICAL SOCKET, SWITCH

70 € / piece


18. DECORATIVE PILLOW

30 € / piece

Available TV channels

Slo1      Slo2       PopTv    Kanal A     Brio HD    Kino HD    Planet TV

 

Oto HD    Planet 2    Nova 24 TV     Planet plus HD    Tv1000     Slo3

 

HD Arena TV    Gold TV HD    Nova 24 drugi HD     HD TV3

 

Cartoon network TCM    Hokej TV HD    HD šport tv1     Dr.fit HD     Shorts TV HD

 

Woman HD     Planet earth HD    Pink hits1    Bbcworld news 

 

Golica TV    TV Veseljak    Boom TV    HD ZDF     CNN     Čarli TV

 

Orf1    Adria     Sky news     CMC     One Adria    Das erste HD    RAI Uno

 

Mediaset Italija    HD Duna world     HD servus TV     Duna HD

 

Happy TV     MB m4    Hrt1    O kanal    Rtk Kosovo    M1hd

 

Jugoton TV     N1bg    N1 ZG    N1 SA    Vaš kanal    Vtv    Net TV HD

 

V živo    TV Ljubljana    RTS Maribor     Sip TV    Bktv

 

HD ETV    TV Celje    TV Slovenj Gradec

 

TV medvode    TV Koper    TV Uršlja TV    Stv     TV Bistrica

 

Koroška TV    GTV    TV Miklavž    TV Bled    TV Atm

 

Maxi TV     PeTv    TV Beltinci     TV Ormož    TV Skledar

 

TV As    Idea TV HD     E Posavje SD    TV exodus

Available Radio channels

Radio Antena   Radio Center   Sexation   Gold   Capital


Radiox   Planet rock   Prvi   Val 202   Ars   Radio si


Radio 2000   Radio Ognjišče   HRT Hr1   HRT Hr 2   HRT Hr3


Narodni radio   Radio Marija   Radio Mir Medugorje


Capodistria   Radio Orf1   Radio Orf2   Radio Orf3   Radio City


Radio1   Radio KO   Radio MMR   Radio MB   Radio rock


Radio 1 Obala   Radio 1 Mariborska   Radio2   


Radio Aktual   Radio Aktual Kum   Radio Aktual D 


Radio Fantasy   Radio Fm4   Radio Bob   Radio Pohorje


Radio Capris   Radio Celje   Radio Expres   Radio Gorenc


Radio Hit   Radio Kranj   Koroški radio   Radio Mars   Radio Maxi 

 

Moj radio   Radio Murski val   Net FM   Radio Ptuj   Radio Rogla   

 

Radio Salomon   Radio Slovenske Gorice   Radio Sora   


Radio ORF Steiermark   Radio SWR3   Radio Štajerski val   


Radio študent   Radio Triglav   Radio Velenje Alfa radio   


Radio veseljak   Radio Zeleni val   Radio rock Maribor   Radio mister DJ 


Radio Prlek   Radio Sraka   Radio S

Benefits for our guests

  • 40% discount for entrance in Sauna
  • 10% discount in Thai Spa
  • 20% discount for swimming polls in Ramada resort, Best Western Kranjska Gora and Hotel Kompas
  • 10% discount for hiring bicycles in Intersport Bernik or Kekec

Navodila za uporabnike v primeru požara

Advice to guests in case of fire

Istruzione per i clienti in casi di incendio

Anweisungen für das Verhalten im Brandfall

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