A

A-Z – here you will find some valuable information that will make your stay easier.

AIRPORT LJUBLJANA - the receptionist can help you organize transportation to airport by taxi or another vehicle.

B

BREAKFAST is self-service - available between 07:00 and 10:00. It is located above the reception and can be reached by staircase or lift (press “M”). In case of early departure, you can arrange in advance a "lunch packet" in restaurant, which will be waiting for you upon departure at the reception.
BEDDING is changed every 3 days for longer stays.

BENEFITS in folder you will find some benefits&discounts for our guests.

BAR & BISTRO “Alpina lounge”. It is located above the reception and can be reached by staircase or lift (press “M”). Opening hours are from 07:00 till 22:00 (price list attached).

BILLIARD is situated by the bar&bistro “Alp lounge”. Tokens you can get at token machine near by.

C

CHECK-IN at the hotel is after 15:00.
CHECK-OUT is possible until 10:00 a.m. (for late check-out contact reception).
CONFERENCE ROOMS are free of charge for our hotel guests (max 1h). The use of the conference rooms is also possible for external guests with additional fee. Reservation is obligatory.

D

DINNER in restaurant which is situated above reception and can be reached by staircase or lift (press “M”); self service.

DENTAL SET – ask our reception employees.

F

FORGOTTEN ITEMS in case you forgot something in the room we storage forgotten items for a year.

G

GYM is located in ground floor opposite of the reception and is open every day of the week from 06:00-22:00. The use of the fitness room is free for our hotel guests (kids under 14 must be supervised).

GOLF – playground in Kranjska Gora got 9-holes.

H

HAIR DRYERS are available in all rooms.

HOTEL SAFE you can store valuable things at reception desk.

HOTEL CARD please return your hotel card to the receptionist upon check-out.

K

KID’S PLAYROOM is located on the floor above the reception desk.

L

LAUNDRY SERVICE is available for hotel guests for a surcharge. Price list attached.

LUGGAGE you can store luggage in “Luggage room” near reception.

M

MASSAGE is available for outdoor and hotel guests - according to the price list (hotel guests have 10% discount) upon reservation.

MAINTENANCE there might be some problems from time to time. We will repair everything while you are away. Please inform our employees about the necessary repairs.

N

NIGHT GUARD is at the hotel between 22:00 and 6:00.

NOTHING can stop us from fulfilling your wishes and desires so do not hesitate and trust us that we will help you so you can enjoy your stay with us.

P

PARKING is free of charge and available to all hotel guests. The number of parking spaces is limited. 

PRIVACY if you like not to be disturbed during day please feel free to put on door handle sign “Do not disturb”. In case you do not want our chambermaids to enter the room for longer period please contact reception desk.

PETS  are welcome in hotel Alpina. The reservation is required in advance. Supplement for stay as written in price list; in case of damaging hotel inventory owner of pet is responsible for payment all costs

R

RECEPTION DESK is open 24 hours. The bills can be paid daily between 6:00 and 22:00.

RENTAL OF SKI EQUIPMENT - at the reception you will find information about where you can rent ski equipment at discounted prices.
ROOM RATES are available at the reception, in all hotel rooms and on the website www.hotelalpinaslovenia.com.

S

SMOKING in hotel surfaces IS PROHIBITED.
SAUNA is available for outdoor and hotel guests. The hotel has a finnish, infra-red and turkish sauna with jacuzzi. Hotel guests receive 40% off the regular rates. Sauna is not suitable for persons under age of 14.

SKI PASSES are available at the ski resort cash desk or via the website
SUITCASES can be stored free of charge upon arrival and departure at the reception.
SKI ROOM  you can reach from the reception or from outside with the hotel card and is only for hotel guests. We required deposit.

SEWING SERVICE is possible (50€ per hour); for sewing kit ask receptionist.

SHAVING KIT – ask our reception employees.

SHOE CLEANING MACHINE opposite of reception near ski room entrance.

T

TELEPHONE in the room can be used for communication with the reception “600”. For emergency calls throughout Slovenia or abroad please contact the hotel reception.
TELEVISION is available in all rooms and in hotel bar. A TV scheme is part of information folder.

TRANSFER for possibilities (organizing or prices) please contact our reception.

V

VISITS to hotel rooms are only permitted after prior notification at the reception (possible with cost).

VOLTAGE please note that electrical current in all sockets is 230V.