A-Z – here you will find some valuable information that will make your stay easier.
AIRPORT LJUBLJANA
- the receptionist can help you organize transportation to airport by taxi or another vehicle.
BREAKFAST
is self-service - available between 07:00 and 10:00. It is located above the reception and can be reached by staircase or lift (press “M”). In case of early departure, you can arrange in advance a "lunch packet" in restaurant, which will be waiting for you upon departure at the reception.
BEDDING
is changed every 3 days for longer stays.
BENEFITS in folder you will find some benefits&discounts for our guests.
BAR & BISTRO “Alpina lounge”. It is located above the reception and can be reached by staircase or lift (press “M”). Opening hours are from 07:00 till 22:00 (price list attached).
BILLIARD is situated by the bar&bistro “Alp lounge”. Tokens you can get at token machine near by.
CHECK-IN at the hotel is after 15:00.
CHECK-OUT is possible until 10:00 a.m. (for late check-out contact reception).
CONFERENCE ROOMS are free of charge for our hotel guests (max 1h). The use of the conference rooms is also possible for external guests with additional fee. Reservation is obligatory.
DINNER in restaurant which is situated above reception and can be reached by staircase or lift (press “M”); self service.
DENTAL SET – ask our reception employees.
FORGOTTEN ITEMS in case you forgot something in the room we storage forgotten items for a year.
GYM is located in ground floor opposite of the reception and is open every day of the week from 06:00-22:00. The use of the fitness room is free for our hotel guests (kids under 14 must be supervised).
GOLF – playground in Kranjska Gora got 9-holes.
HAIR DRYERS are available in all rooms.
HOTEL SAFE you can store valuable things at reception desk.
HOTEL CARD please return your hotel card to the receptionist upon check-out.
KID’S PLAYROOM is located on the floor above the reception desk.
LAUNDRY SERVICE is available for hotel guests for a surcharge. Price list attached.
LUGGAGE you can store luggage in “Luggage room” near reception.
MASSAGE is available for outdoor and hotel guests - according to the price list (hotel guests have 10% discount) upon reservation.
MAINTENANCE there might be some problems from time to time. We will repair everything while you are away. Please inform our employees about the necessary repairs.
NIGHT GUARD is at the hotel between 22:00 and 6:00.
NOTHING can stop us from fulfilling your wishes and desires so do not hesitate and trust us that we will help you so you can enjoy your stay with us.
PARKING is free of charge and available to all hotel guests. The number of parking spaces is limited.
PRIVACY if you like not to be disturbed during day please feel free to put on door handle sign “Do not disturb”. In case you do not want our chambermaids to enter the room for longer period please contact reception desk.
PETS are welcome in hotel Alpina. Supplement for stay as written in price list (depends on size); in case of damaging hotel inventory owner of pet is
RECEPTION DESK is open 24 hours. The bills can be paid daily between 6:00 and 22:00.
RENTAL OF SKI EQUIPMENT - at the reception you will find information about where you can rent ski equipment at discounted prices.
ROOM RATES are available at the reception, in all hotel rooms and on the website www.hotelalpinaslovenia.com.
SMOKING in hotel surfaces
IS PROHIBITED.
SAUNA is available for outdoor and hotel guests. The hotel has a finnish, infra-red and turkish sauna with jacuzzi. Hotel guests receive 40% off the regular rates. Sauna is not suitable for persons under age of 14.
SKI PASSES are available at the ski resort cash desk or via the website
SUITCASES can be stored free of charge upon arrival and departure at the reception.
SKI ROOM you can reach from the reception or from outside with the hotel card and is only for hotel guests. We required deposit.
SEWING SERVICE is possible (50€ per hour); for sewing kit ask receptionist.
SHAVING KIT – ask our reception employees.
SHOE CLEANING MACHINE opposite of reception near ski room entrance.
TELEPHONE in the room can be used for communication with the reception “600”. For emergency calls throughout Slovenia or abroad please contact the hotel reception.
TELEVISION is available in all rooms and in hotel bar. A TV scheme is part of information folder.
TRANSFER for possibilities (organizing or prices) please contact our reception.
VISITS to hotel rooms are only permitted after prior notification at the reception (possible with cost).
VOLTAGE please note that electrical current in all sockets is 230V.
WIFI is available throughout the hotel and is free of charge for hotel guests.
WAKE-UP CALLS can be arranged at any time at the hotel reception. If you have any questions you can call the reception any time from your room telephone on number 600.
The complete price list for accommodation, equipment rental and hotel services is available on this link.
Price list for damage repair in case of damage of hotel inventory:
1. DOORS AND LOCKS
2. LIGHTS
3. FURNITURE IN THE ROOM
50 - 300 €
4. BED
5. FLOOR
100 € / m2
6. BATHROOM
7. TRASH CAN (DUST BIN)
30 – 50 €
8. WALLS
1 m2: 50€
9. EXTRA ROOM CLEANING (due to exceeded dirt)
100 - 300 € / room
10. SMOOKING IN THE ROOM
150 €
(smoking in a public place – 2000 - 33.000 €)
11. SETTING OF THE FIRE ALARM
200 €
12. WINDOW
200 - 500 €
13. PLATES, GLASSES AND OTHER DINING ACCESSORIES
10 € / PIECE
14. TELEPHONE
180 €
15. TV REMOTE
50 €
16. TV SET
450 €
17. ELECTRICAL SOCKET, SWITCH
70 € / piece
18. DECORATIVE PILLOW
30 € / piece
Slo1 Slo2 PopTv Kanal A Brio HD Kino HD Planet TV
Oto HD Planet 2 Nova 24 TV Planet plus HD Tv1000 Slo3
HD Arena TV Gold TV HD Nova 24 drugi HD HD TV3
Cartoon network TCM Hokej TV HD HD šport tv1 Dr.fit HD Shorts TV HD
Woman HD Planet earth HD Pink hits1 Bbcworld news
Golica TV TV Veseljak Boom TV HD ZDF CNN Čarli TV
Orf1 Adria Sky news CMC One Adria Das erste HD RAI Uno
Mediaset Italija HD Duna world HD servus TV Duna HD
Happy TV MB m4 Hrt1 O kanal Rtk Kosovo M1hd
Jugoton TV N1bg N1 ZG N1 SA Vaš kanal Vtv Net TV HD
V živo TV Ljubljana RTS Maribor Sip TV Bktv
HD ETV TV Celje TV Slovenj Gradec
TV medvode TV Koper TV Uršlja TV Stv TV Bistrica
Koroška TV GTV TV Miklavž TV Bled TV Atm
Maxi TV PeTv TV Beltinci TV Ormož TV Skledar
TV As Idea TV HD E Posavje SD TV exodus
Radio Antena Radio Center Sexation Gold Capital
Radiox Planet rock Prvi Val 202 Ars Radio si
Radio 2000 Radio Ognjišče HRT Hr1 HRT Hr 2 HRT Hr3
Narodni radio Radio Marija Radio Mir Medugorje
Capodistria Radio Orf1 Radio Orf2 Radio Orf3 Radio City
Radio1 Radio KO Radio MMR Radio MB Radio rock
Radio 1 Obala Radio 1 Mariborska Radio2
Radio Aktual Radio Aktual Kum Radio Aktual D
Radio Fantasy Radio Fm4 Radio Bob Radio Pohorje
Radio Capris Radio Celje Radio Expres Radio Gorenc
Radio Hit Radio Kranj Koroški radio Radio Mars Radio Maxi
Moj radio Radio Murski val Net FM Radio Ptuj Radio Rogla
Radio Salomon Radio Slovenske Gorice Radio Sora
Radio ORF Steiermark Radio SWR3 Radio Štajerski val
Radio študent Radio Triglav Radio Velenje Alfa radio
Radio veseljak Radio Zeleni val Radio rock Maribor Radio mister DJ
Radio Prlek Radio Sraka Radio S
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Recepcija: 24/7
Blagajna: 7.00 - 22.00
Prijava: po 15. uri
Odjava: do 10. ure
Kontakt:
TELEFON: +386 4 589 31 00
E-MAIL: info@hotelalpinaslovenia.com
WHATSAPP: +386 31 367 469
Podjetje:
Links d.o.o.
Wolfova 12, 1000 Ljubljana
Hotel Alpina