WELCOME - WILLKOMMEN - BENVENUTI

www.hotelalpinaslovenia.si

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A - Z info

A

A-Z – here you will find some valuable information that will make your stay easier.

AIRPORT LJUBLJANA - the receptionist can help you organize transportation to airport by taxi or another vehicle.

B

BREAKFAST is self-service - available between 07:00 and 10:00. It is located above the reception and can be reached by staircase or lift (press “M”). In case of early departure, you can arrange in advance a "lunch packet" in restaurant, which will be waiting for you upon departure at the reception.BEDDING is changed every 3 days for longer stays.

BENEFITS in folder you will find some benefits&discounts for our guests.

BAR & BISTRO “Alpina lounge”. It is located above the reception and can be reached by staircase or lift (press “M”). Opening hours are from 07:00 till 22:00 (price list attached).

BILLIARD is situated by the bar&bistro “Alp lounge”. Tokens you can get at token machine near by.

C

CHECK-IN at the hotel is after 15:00.CHECK-OUT is possible until 10:00 a.m. (for late check-out contact reception). CONFERENCE ROOMS are free of charge for our hotel guests (max 1h). The use of the conference rooms is also possible for external guests with additional fee. Reservation is obligatory.

D

DINNER in restaurant which is situated above reception and can be reached by staircase or lift (press “M”); self service.

DENTAL SET – ask our reception employees.

F

FORGOTTEN ITEMS in case you forgot something in the room we storage forgotten items for a year.

G

GYM is located in ground floor opposite of the reception and is open every day of the week from 06:00-22:00. The use of the fitness room is free for our hotel guests (kids under 14 must be supervised).

GOLF – playground in Kranjska Gora got 9-holes.

H

HAIR DRYERS are available in all rooms.

HOTEL SAFE you can store valuable things at reception desk.

HOTEL CARD please return your hotel card to the receptionist upon check-out.

K

KID’S PLAYROOM is located on the floor above the reception desk.

L

LAUNDRY SERVICE is available for hotel guests for a surcharge. Price list attached.

LUGGAGE you can store luggage in “Luggage room” near reception.

M

MASSAGE is available for outdoor and hotel guests - according to the price list (hotel guests have 10% discount) upon reservation.

MAINTENANCE there might be some problems from time to time. We will repair everything while you are away. Please inform our employees about the necessary repairs.

N

NIGHT GUARD is at the hotel between 22:00 and 6:00.

NOTHING can stop us from fulfilling your wishes and desires so do not hesitate and trust us that we will help you so you can enjoy your stay with us.

P

PARKING is free of charge and available to all hotel guests. The number of parking spaces is limited. 

PRIVACY if you like not to be disturbed during day please feel free to put on door handle sign “Do not disturb”. In case you do not want our chambermaids to enter the room for longer period please contact reception desk.

PETS are welcome in hotel Alpina. Supplement for stay as written in price list (depends on size); in case of damaging hotel inventory owner of pet is

R

RECEPTION DESK is open 24 hours. The bills can be paid daily between 6:00 and 22:00.

RENTAL OF SKI EQUIPMENT - at the reception you will find information about where you can rent ski equipment at discounted prices.ROOM RATES are available at the reception, in all hotel rooms and on the website www.hotelalpinaslovenia.com.

S

SMOKING in hotel surfaces IS PROHIBITED.SAUNA is available for outdoor and hotel guests. The hotel has a finnish, infra-red and turkish sauna with jacuzzi. Hotel guests receive 40% off the regular rates. Sauna is not suitable for persons under age of 14.

SKI PASSES are available at the ski resort cash desk or via the websiteSUITCASES can be stored free of charge upon arrival and departure at the reception.SKI ROOM  you can reach from the reception or from outside with the hotel card and is only for hotel guests. We required deposit.

SEWING SERVICE is possible (50€ per hour); for sewing kit ask receptionist.

SHAVING KIT – ask our reception employees.

SHOE CLEANING MACHINE opposite of reception near ski room entrance.

T

TELEPHONE in the room can be used for communication with the reception “600”. For emergency calls throughout Slovenia or abroad please contact the hotel reception.TELEVISION is available in all rooms and in hotel bar. A TV scheme is part of information folder.

TRANSFER for possibilities (organizing or prices) please contact our reception.

IN

VISITS to hotel rooms are only permitted after prior notification at the reception (possible with cost).

VOLTAGE please note that electrical current in all sockets is 230V.

IN

WIFI is available throughout the hotel and is free of charge for hotel guests.WAKE-UP CALLS can be arranged at any time at the hotel reception. If you have any questions you can call the reception any time from your room telephone on number 600.

Price list

The complete price list for accommodation, equipment rental and hotel services is available on this link.


Price list for damage repair in case of damage of hotel inventory:


1. DOORS AND LOCKS

    outside door: 200 – 1000 € (200 € – minor service)inside door : 200 - 300 €lock: 500€

2. LIGHTS

    main light: 250 €bed light: 200 €


3. FURNITURE IN THE ROOM

50 - 300 €4. BED

    mattress: 300 €bed linen: 50 - 100 €

5. FLOOR

100€/m2

6. BATHROOM

    sink: 300 €toilette: 300 €mirror: 350 €shower handle: 50 €shower curtain: 100 €


7. TRASH CAN (DUST BIN)

30 – 50 €


8. WALLS

1 m2: 50€9. EXTRA ROOM CLEANING (due to exceeded dirt)

100 - 300 € / room10. SMOOKING IN THE ROOM

125 €(smoking in a public place – 2000 - 33.000 €)

11. SETTING OF THE FIRE ALARM

200 €

12. WINDOW

200 - 500 €13. PLATES, GLASSES AND OTHER DINING ACCESSORIES

10 € / PIECE14. TELEPHONE

180 €


15. TV REMOTE

50 €

16. TV SET

450 €17. ELECTRICAL SOCKET, SWITCH

70 € / piece


18. DECORATIVE PILLOW

30 € / piece

Available TV channels

Slo1      Slo2       PopTv    Kanal A     Brio HD    Kino HD    Planet TV

 

Oto HD    Planet 2    Nova 24 TV     Planet plus HD    Tv1000     Slo3

 

HD Arena TV    Gold TV HD    Nova 24 drugi HD     HD TV3

 

Cartoon network TCM    Hokej TV HD    HD šport tv1     Dr.fit HD     Shorts TV HD

 

Woman HD     Planet earth HD    Pink hits1    Bbcworld news 

 

Golica TV TV Veseljak Boom TV HD ZDF CNN Čarli TV

 

Orf1 Adria Sky news CMC One Adria The first HD RAI Uno

 

Mediaset Italija HD Duna world HD servus TV Duna HD

 

Happy TV MB m4 Hrt1 O kanal Rtk Kosovo M1hd

 

Jugoton TV N1bg N1 ZG N1 SA Your channel Vtv Net TV HD

 

Live TV Ljubljana RTS Maribor Sip TV Bktv

 

HD ETV TV Celje TV Slovenj Gradec

 

TV Medvode TV Koper TV Uršlja TV Stv TV Bistrica

 

Carinthia TV GTV TV Miklavž TV Bled TV Atm

 

Maxi TV PeTv TV Beltinci TV Ormož TV Skledar

 

TV As Idea TV HD E Posavje SD TV exodus

Available Radio channels

Radio Antena   Radio Center   Sexation   Gold   Capital


Radiox Planet rock Prvi Val 202 Ars Radio si


Radio 2000 Radio Hearth HRT Hr1 HRT Hr 2 HRT Hr3


National radio Radio Marija Radio Mir Medugorje


Koper Radio Orf1 Radio Orf2 Radio Orf3 Radio City


Radio1   Radio KO   Radio MMR   Radio MB   Radio rock


Radio 1 Obala Radio 1 Mariborska Radio2


Actual Radio Actual Radio Kum Actual Radio D


Radio Fantasy Radio Fm4 Radio Bob Radio Pohorje


Radio Capris Radio Celje Radio Expres Radio Gorenc


Radio Hit Radio Kranj Radio Carinthia Radio Mars Radio Maxi

 

My radio Radio Murski val Net FM Radio Ptuj Radio Rogla

 

Radio Salomon Radio Slovenske Gorice Radio Sora


Radio ORF Steiermark Radio SWR3 Radio Steierski val


Radio student Radio Triglav Radio Velenje Alfa radio


Radio veseljak Radio Zeleni val Radio rock Maribor Radio mister DJ


Radio Prlek Radio Magpie Radio S

Benefits for our guests

    40% discount for entrance in Sauna10% discount in Thai Spa20% discount for swimming polls in Ramada resort, Best Western Kranjska Gora and Hotel Kompas10% discount for hiring bicycles in Intersport Bernik or Kekec

Instructions for users in case of fire

Advice to guests in case of fire

Education for customers in fire cases

Instructions for what to do in the event of a fire

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