A

A – Z makes your stay easier with important information.

UNREGISTRATION by 10:00 a.m. (If you wish to cancel later, please contact reception).

DINNER in the mezzanine (when using the lift, please press the »M« key) Self-service buffet or à la carte possible.

B

BAR & BISTRO "Alpina lounge" - in the mezzanine (when using the lift, please press the "M" key) - open daily from 7:00 a.m. to 10:00 p.m. (price list is attached).

VISITS are not permitted in the hotel rooms or only in consultation with the reception and for an additional fee.

BEDDING - for longer stays, bedding is changed every 3 days.

C

CHECK-IN - from 3:00 p.m. CHECK-OUT - by 10:00 a.m. (for a later check-out please contact reception).

D

DENTAL KIT - available at reception (disposable).

AND

ELECTRICAL VOLTAGE – AC 230 V.

F

HAIRDRYER - available in all rooms.FITNESS - on the ground floor, open daily from 6:00 a.m. to 10:00 p.m. Use is free for hotel guests (children under 14 are only permitted access when accompanied by an adult).

AIRPORT – reception can help you arrange transfers to the airport by taxi or other vehicle.

BREAKFAST - in the mezzanine (when using the lift, please press the "M" key) self-service buffet from 7:00 a.m. to 10:00 a.m.), there is the possibility of getting a packed lunch instead of breakfast - information at reception.

G

GOLF The golf course in Kranjska Gora has been offering 9 holes since June 2019.

LUGGAGE - free storage at reception.

H

HOTEL SAFE – at the reception (possibility to store valuables). CARETAKER – in exceptional situations, something can sometimes break. We ask that you report any damage immediately to reception. We will take care of the repair immediately.

PETS are welcome in our hotel. Surcharge for pets according to price list (according to size). In the event of damage to hotel property, the pet owner is obliged to pay for the damage.

HEATING – the hotel is completely heated with radiators.

K

CONFERENCE ROOM - free use for hotel guests max. 1 hour per day. Use for external guests for a fee. We ask for advance reservation.

WIRELESS INTERNET (WIFI) - free throughout the hotel.

CHILDREN'S PLAYROOM - in the mezzanine (when using the elevator please press the »M« key), use at your own risk, please restore the original condition.

M

MASAGGEN – can be used by hotel guests and external guests (price list is attached), prior reservation is requested. For information please contact reception.

N

NOTHING stops us from fulfilling your personal wishes and ensuring you have a pleasant stay.

SEWING SERVICE - a sewing kit is available in every room; Tailoring services (50€/hour) are also available - for further information please contact reception.

P

PARKING - parking spaces in front of and behind the hotel are limited. Parking is free for hotel guests.

PRIVACY IN THE ROOM - The hanging door sign “Do not disturb” guarantees absolute privacy in the room. If you do not wish to have room cleaning for a longer period of time, please contact reception.

PRICE LIST ROOMS - at the reception, in the hotel rooms and on the website www.hotelalpinaslovenia.com.

R

RECEPTION – open 24 hours a day; Payments are possible from 6:00 a.m. to 10:00 p.m.

SHAVING SET - available at reception (disposable).

RESTAURANT – in the mezzanine (when using the elevator, please press the »M« key).

SMOKING – SMOKING is absolutely prohibited throughout the hotel.

S

SKI PASSES – available at the ski resort ticket office or via the website.

SKI CHANGING ROOM – located on the ground floor (keys available at reception for a deposit). SLOT MACHINES - tokens required to use (available at the bar).

SKI RENTAL - Information about ski rental is available at reception.

SAUNA – the Hotel Alpina offers you Finnish, Turkish and infrared saunas, massage baths and private baths. Hotel guests receive a 40% discount on the use of saunas and a 10% discount on Thai massages. Use is restricted by age group.

SHOE CLEANING – a shoe shine machine is located in the hotel entrance hall.

KEYS AND CARDS – Please return keys/cards when checking out at reception. In the event of loss, please contact reception.

SECURITY – a security guard is present at reception from 10 p.m. to 6 a.m.

T

TELEPHONE – Reception - internal telephone number 600, calls to other rooms are possible via reception (600). For domestic or international calls, please contact reception.TV - the program list can be found in the hotel folder.

TRANSFERS – You can get organization and information about prices at reception. TEXTILE CLEANING – for hotel guests for a fee according to the enclosed price list.

IN

FORGOTTEN ITEMS - don't worry - if you forget something - we will keep forgotten items for 1 year.

ADVANTAGES - can be found in the hotel folder - you will receive an advantage card - further information at reception.

IN

WAKE-UP SERVICE - Order at reception (internal telephone number 600).