A

ABC of the hotel for a comfortable stay.

AIRPORT - contact reception for taxi service.

PETS - they are welcome. The supplement is paid according to the price list, depending on the size. In case of damage caused by the pet, the owner is responsible to compensate for the damage according to the price list.

B

BAR & BISTRO »Alpina lounge« - located on the mezzanine (in the elevator press the »M« button). Hours: every day from 07:00 to 22:00 (price list attached).

BED LINEN - for longer stays it is changed every three days.

C

CHECK-IN - from 3.00 pm. CHECK-OUT - until 10:00 am. (Earlier check-out must be agreed in advance at reception).

KEYS – please leave the room keys at the reception before departure. In case of loss, contact reception.

DINNER - located on the mezzanine (in the elevator press the »M« button), reservations required. It is also possible to have lunch a-la-carte.

SAFE – located at the reception (possibility of storing valuables).

D

SKI STORAGE – on the ground floor. The keys are received at reception with deposit payment.

LUGGAGE STORAGE - free service at reception.

AND

ELECTRICITÁ – 230 V.

HAIR DRYER - at your disposal in the rooms.

F

FITNESS - on the ground floor, opening hours: every day from 06:00 to 22:00. Free use for hotel guests. Guests under 14 years old must be accompanied by an adult.

SMOKING - is FORBIDDEN in the entire hotel.

G

GOLF – golf course at Kranjska Gora offre 9 buche.

SECURITY GUARD – and present at the reception from 10.00 pm to 6.00 am.

I

INTERNET (WIFI) - a wireless network is available throughout the hotel for free browsing by guests.

L

LAUNDRY - available for hotel guests, consult the price list found in the room.

PRICE LIST - can be found at the reception, in the rooms and on our website www.hotelalpinaslovenia.com.

M

MASSAGES - for massages, consult the price list found in the room and book at the reception.

MAINTENANCE – in the event of a fault, please report the fault to the reception staff as soon as possible.

MACHINES - to play you must have a token (token machine is located near the bar).

N

NOTHING stops us from satisfying your desires and needs for a comfortable stay.

DON'T HESITATE – we are here for you, for your memorable stay.

SKI EQUIPMENT RENTAL - further information at reception.

O

FORGOTTEN ITEMS – each forgotten item is kept for at least one year.

P

PARKING - number of parking spaces in front of the hotel is limited. Parking is free for hotel guests.

BREAKFAST - located on the mezzanine (in the elevator press the »M« button). Breakfast and self service from 07:00 to 10:00. You can change the meal for "breakfast package" by prior agreement at the reception.

PRIVACY IN THE ROOM – with »DO NOT DISTURB« sign you get privacy in the room. If you do not want to have your room cleaned for several days, please contact the reception staff.

SHOE POLISHING – shoe polishing machine is located near the entrance to the hotel.

LUNCH - located on the mezzanine (in the elevator press the »M« button), reservations required. It is also possible to have lunch a-la-carte.

R

RECEPTION – 24 hours. Payments are accepted from 6:00 am to 10:00 pm. HEATING – central heating.

S

SKIPASS - are available at the ski area ticket office or via the website.

WAKE UP - for the wake up service contact reception on 600.

TOOTHING SET - you can request it for free at reception.

SAUNAS – Hotel Alpina offers Finnish, Turkish, bio and infrared saunas, hydromassage and private bathroom. Hotel guests have 40% discount for saunas and 10% discount for Thai massages. Use of saunas is limited according to age.

SEWING SET at your disposal sewing set or sewing service (50 eur / hour). For further information ask at the reception.

ROOM – is located on the mezzanine (in the elevator press the »M« button).

CONFERENCE ROOM - free use for hotel guests for max 1 hour per day. Use for other guests for a fee. We recommend booking.

SHAVING SET - you can request it for free at reception.

CHILDREN'S GAME ROOM – located on the mezzanine (in the elevator press the »M« button), use at your own risk, please leave the room as you found it.

T

TELEPHONE – reception – internal number 600; calling to another room can be done at the reception (ext. 600). For calls to Slovenia and international calls please contact the reception.

TELEVISION – program schedule can be found on the hotel map.

TRANSPORT – for information on transport (organisation, prices and possibilities) please contact the reception.