WELCOME - WILLKOMMEN - BENVENUTI

www.hotelalpinaslovenia.si

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Information A - Z

A

A - Ž makes your stay easier with important information.

B

WAKE UP - order at the reception (internal number 600).

WIRELESS INTERNET (WIFI) - free of charge.

BAR & BISTRO "Alpina lounge" - mezzanine of the hotel (if using the elevator, use the "M" key), open every day between 7:00 a.m. and 10:00 p.m. (price list attached). SHAVING SET - for single use, available at the reception.

C

CHECK-IN - after 3 p.m.

CHECK-OUT - until 10 a.m. (for later check-out, check availability at the reception).

ROOM PRICE LIST - at the reception, in the hotel rooms and on the website www.hotelalpinaslovenia.com.

C

SHOE SHINE - machine available in the lobby of the hotel.

D

DENTAL SET - for single use available at the reception.

AND

ELECTRICAL VOLTAGE – alternating voltage 230 V.

F

DRYER - in all rooms. FITNESS - on the ground floor, open every day of the week from 6:00 a.m. to 10:00 p.m. Use is free for hotel guests (under 14 accompanied by an adult).

G

GOLF - the playground in Kranjska Gora offers 9 holes from June 2019.

H

HOTEL SAFE - at the reception (possibility of storing valuables).

HOUSE MASTER - in exceptional circumstances, something can break unexpectedly. Please report defects to the reception immediately. We will eliminate them in the shortest possible time.

I

GAMING MACHINES - can be used with tokens (token machine at the bar). SKI EQUIPMENT RENTAL - information about cheap rentals at the reception.

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DINING ROOM - on the mezzanine (if using the elevator, press the "M" button).

K

SMOKING - is STRICTLY PROHIBITED on the entire hotel area.

KEYS AND CARDS - please return the keys/cards to the reception upon departure. In case of loss, please contact the reception.

CONFERENCE ROOM - free use for hotel guests for a maximum of 1 hour per day. Use for external guests for an additional fee. Advance booking is recommended.

LUNCH - on the mezzanine (if using the elevator, press the "M" key). Pre-order required, not available every day.

L

AIRPORT - the reception can help you arrange transportation to the airport by taxi or other vehicle.

M

MASSAGES - are available for hotel and external guests, according to the attached price list and prior reservation. For more information, please contact the reception.

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NOTHING stops us from using all our skills and abilities to satisfy your wishes or needs for a pleasant and comfortable stay.

DON'T HESITATE - we are here for you to ensure your special experience and magical stay.

O

CHILDREN'S PLAYGROUND - on the mezzanine (press the "M" key if you use the elevator), use at your own risk, leave after use in the same condition as you received it. VISITS are not allowed in hotel rooms, or only with prior notice at the reception for an additional fee.

CHECK-OUT from the hotel at 10:00. Additional payment may be required for a later departure - agreement at the reception.

P

PARKING - the number of parking spaces in front and behind the hotel is limited. Parking is free for our guests. BEDDING - changed every three days for longer stays. FORGOTTEN ITEMS - you can not worry if you forget something in the room, as we will keep forgotten items for one year.

TRANSPORT - for organization and information on prices and transport options, please contact the reception. LAUNDRY - for hotel guests with additional payment according to the attached price list.

LUGGAGE - free storage at the reception.

R

RECEPTION - available 24 hours a day. Payment is possible from 6:00 a.m. to 10:00 p.m.

S

SKI WARDROBE - on the ground floor of the hotel (you get the keys at the reception - deposit).

SKI TICKETS are available at the ski resort ticket office or via the website.

SAUNA - Hotel Alpina offers a Finnish, Turkish and infrared sauna, a massage pool and a private bath. Hotel guests have a 50% discount on the use of saunas and 10% on the use of Thai massages. The use of saunas is limited by age group.

WITH

SEWING - sewing accessories and the possibility of sewing are available (€50/hour). For more information, please contact the reception.

T

TELEPHONE - reception - internal number 600; a call to another room is possible via the reception. For calls within Slovenia or international calls, please contact the reception.

TELEVISION - you can find the program schedule in the hotel folder.

IN

BENEFITS - in the appendix of the hotel folder - you show yourself with the card that you get at the reception.

IN

SECURITY GUARD - present in the reception area between 10 p.m. and 6 p.m. DINNER - on the mezzanine (if you use the elevator, press the "M" button), self-service.

WITH

BREAKFAST - on the mezzanine (press the "M" key if you use the elevator). Breakfast is self-served (from 07:00 to 10:30), the possibility of changing the meal for a "lunch package" - agreement at the reception.

PRIVACY IN THE ROOM - complete privacy in the room is guaranteed by the DO NOT DISTURB mark. If you do not want your room to be cleaned for a longer period of time, please contact the reception staff.

Ž

PETS are welcome in our hotel. Additional payment for the accommodation of domestic animals according to the official price list (depending on the size); in the event of damage to hotel property, the owner is responsible and obliged to settle the damage according to the damage price list.

Price list

The complete price list for accommodation, equipment rental and hotel services is available on the web link.


Price list for damage repair in case of damage to hotel inventory:


1. DOORS AND LOCKS

  • entrance door: €200 - €1,000 (€200 - minor repair) interior door: €200 - €300 lock: €500


2. THE LIGHTS

  • main (ceiling) light: €250 night light: €200

 

3. FURNITURE IN THE ROOM

50 - 300 €


4. BEDS

  • mattress: €300 bed linen: €50 - €100

 

5. COME

100€/m2


6. BATHROOM

  • funnel: €300 shell: €300 mirror: €350 shower holder: €50 shower curtain/door: €100


7. TRASH BIN

30 – 50 €


8. WALL

1 m2: 50 €

scratching, tearing - depending on the extent of the damage 100 - 1.000 €


9. EXTRA

room cleaning (various reasons): €100 - €300 / room


10. SMOKING IN THE ROOM

125 €

(smoking in public areas in the hotel – €2,000 - €33,000)


11. INTENTIONAL TRIGGERING OF A FIRE ALARM

200 €


12. WINDOW

200 - 500 €


13. PLATES, GLASSES AND OTHER CUTLERY

10 € / cost


14. TELEPHONE

180 €


15. TV MANAGER

50 €


16. TV RECEIVER

450 €


17. ELECTRICAL PLUG, SWITCH

70 € / cost


18. ORNAMENTAL CUSHION

30 € / cost

Available TV programs

Slo1      Slo2       PopTv    Kanal A     Brio HD    Kino HD    Planet TV

 

Oto HD    Planet 2    Nova 24 TV     Planet plus HD    Tv1000     Slo3

 

HD Arena TV    Gold TV HD    Nova 24 drugi HD     HD TV3

 

Cartoon network TCM    Hokej TV HD    HD šport tv1     Dr.fit HD     Shorts TV HD

 

Woman HD     Planet earth HD    Pink hits1    Bbcworld news 

 

Golica TV TV Veseljak Boom TV HD ZDF CNN Čarli TV

 

Orf1 Adria Sky news CMC One Adria The first HD RAI Uno

 

Mediaset Italija HD Duna world HD servus TV Duna HD

 

Happy TV MB m4 Hrt1 O kanal Rtk Kosovo M1hd

 

Jugoton TV N1bg N1 ZG N1 SA Your channel Vtv Net TV HD

 

Live TV Ljubljana RTS Maribor Sip TV Bktv

 

HD ETV TV Celje TV Slovenj Gradec

 

TV Medvode TV Koper TV Uršlja TV Stv TV Bistrica

 

Carinthia TV GTV TV Miklavž TV Bled TV Atm

 

Maxi TV PeTv TV Beltinci TV Ormož TV Skledar

 

TV As Idea TV HD E Posavje SD TV exodus

Available Radio programs

Radio Antena   Radio Center   Sexation   Gold   Capital


Radiox Planet rock Prvi Val 202 Ars Radio si


Radio 2000 Radio Hearth HRT Hr1 HRT Hr 2 HRT Hr3


National radio Radio Marija Radio Mir Medugorje


Koper Radio Orf1 Radio Orf2 Radio Orf3 Radio City


Radio1   Radio KO   Radio MMR   Radio MB   Radio rock


Radio 1 Obala Radio 1 Mariborska Radio2


Actual Radio Actual Radio Kum Actual Radio D


Radio Fantasy Radio Fm4 Radio Bob Radio Pohorje


Radio Capris Radio Celje Radio Expres Radio Gorenc


Radio Hit Radio Kranj Radio Carinthia Radio Mars Radio Maxi

 

My radio Radio Murski val Net FM Radio Ptuj Radio Rogla

 

Radio Salomon Radio Slovenske Gorice Radio Sora


Radio ORF Steiermark Radio SWR3 Radio Steierski val


Radio student Radio Triglav Radio Velenje Alfa radio


Radio veseljak Radio Zeleni val Radio rock Maribor Radio mister DJ


Radio Prlek Radio Magpie Radio S

Amenities for our guests

    40% discount on saunas at Hotel Alpina 10% discount at the Thai massage center Thai Spa 20% discount at the pools of Ramada Resort, Best Western Kranjska Gora and Hotel Kompas 10% discount on bicycle rental at Intersport Bernik and Kekec

Instructions for users in case of fire

Advice to guests in case of fire

Education for customers in fire cases

Instructions for what to do in the event of a fire

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